athenaOne Spring Release Readiness
athenaOne has three large releases per year. There are many resources available to ensure your organization is fully prepared for each one, eliminating significant manual work for your training team.
A key component of release success is ensuring your practice has a point person responsible for release review. This person should review the Release Workspace and Clinicals and Billing Release Centers to gain familiarity with the upcoming roll out. athenahealth typically publishes their Release Centers 3 weeks prior to each major release.
Within the Release Workspace in the Success Community (must be logged into athenaOne to Access) you will find several helpful tools for a smooth release day -
Release Checklists
PowerPoint training deck
Email templates
Release Notes broken out by role
At Ignite, our favorite resource is the Excel spreadsheet provided within the Release Workspace – it provides a birds-eye view of each feature being released along with its applicable roles, if there are any required permissions and/or tablespace settings, and additional helpful information.