athenaOne Spring Release Readiness 

athenaOne has three large releases per year. There are many resources available to ensure your organization is fully prepared for each one, eliminating significant manual work for your training team.  

A key component of release success is ensuring your practice has a point person responsible for release review. This person should review the Release Workspace and Clinicals and Billing Release Centers to gain familiarity with the upcoming roll out. athenahealth typically publishes their Release Centers 3 weeks prior to each major release. 

Within the Release Workspace in the Success Community (must be logged into athenaOne to Access)  you will find several helpful tools for a smooth release day -   

  • Release Checklists 

  • PowerPoint training deck 

  • Email templates 

  • Release Notes broken out by role 

At Ignite, our favorite resource is the Excel spreadsheet provided within the Release Workspace – it provides a birds-eye view of each feature being released along with its applicable roles, if there are any required permissions and/or tablespace settings, and additional helpful information. 

Kristin Taylor

Kristin Taylor has ten years of experience in healthcare as a provider, consultant, program manager, and director of product operations. A former athenahealth implementation project manager, she has 6 years of experience with AthenaOne and has deep knowledge of clinical workflows, integrations, data migrations, reporting, and revenue cycle.

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Spring Cleaning in Healthcare

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The Importance of athenahealth’s Training Tools