Athenahealth Training
Discover Ignite Healthcare Solutions' specialized training programs for athenahealth, crafted to advance your organization with best practice workflows. From optimizing efficiency to enhancing patient care, our comprehensive courses cater to healthcare professionals at all levels. Additionally, we specialize in creating customized training curricula and ongoing professional development plans tailored to your organization's specific needs. Empower your team with the expertise needed to excel in today's evolving healthcare landscape.
End User Trainings
Ignite Healthcare Solutions’ training team can assist with supplementing your own new hire process by offering standard End User Trainings (EUTs) for Clerical, Clinical, Billing staff or Providers.
Specialized Trainings
Front Office: Optimize your team's ability to register patients, add insurance, run eligibility checks, schedule, reschedule and cancel appointments, as well as check in appointments.
Clinical Staff: Reinforce standard workflows related to patient intake, capture/reconciliation of health histories, and clinical inbox monitoring to ensure clinical staff thrive in providing optimal patient care.
Providers: Train providers on best practice workflows for effective and efficient encounter documentation and clinical inbox management.
IT / Developer Training: Ranging in topics from downtime procedures, interface monitoring, data conversion/import and API access capabilities, Ignite’s IT/Developer Training can be catered to your practice's exact needs.
Care Managers / Care Navigators: Care Management is becoming ever more imperative in our healthcare landscape. Ignite’s Care Navigator training will set your team up for success in navigating athenahealth’s Care Plans and Care Management workflows.
Revenue Cycle / Claims Management: Ensure your Revenue Cycle team is utilizing athenaNet in the most productive way possible. This training can be catered to focus on Denials Management through the Claims Worklist and Workflow Dashboard, or workflows related to Refunds, Self-Pay AR, Collections, Underpaid Claim Follow Up through Allowables, and Unpostables.
Operations & Admin Table Management: Train your operations teams on how to effectively manage provider schedules, user permissioning, new requests for clinical content, and ongoing tablespace maintenance requirements.
Reporting & Analytics: Discover Revenue and Clinical reporting tools that many times go overlooked. Learn best practices for monitoring all aspects of the EHR and Practice Management
Finance & Accounting: This training focuses on Time of Service Money Management, Unpostables Oversight, Payment/Deposit Batch Management and End of Month Reconciliation best practices.
