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Customized Healthcare Consulting Services
Whether you are a start-up, established organization switching to athenahealth, or looking to optimize your workflows, Ignite Healthcare Solutions provides custom consulting to assist with your organizational needs.
athenahealth Implementation Support
Assistance with build and implementation of clinical, revenue cycle, financial, and patient engagement workflows. Our goal is to ensure patient and end-user experience aligns with the mission of your organization, while upholding organizational policies and procedures.
- Turnkey athenahealth Project Plan
- Project Management
- Change Management
- Program Management
- Organizational Readiness
- Training
- Virtual Go-Live Support
- Integration Support
- Data Migrations
- Tablespace Migration
- athenahealth Workstream SME for Revenue Cycle, Clinicals, and Patient Engagement
Workflow Optimizations
Ignite Healthcare Solutions identifies gaps and provides detailed implementation roadmaps to help our clients optimize their workflows, operations, and use of the athenahealth EHR.
- Reporting & Analytics
- Financial Reconciliation
- Scheduling
- Referrals & Authorizations
- Revenue Cycle Management
- Strategy Consulting
- Care Management
- Clinical Care
- Provider Onboarding
- Hiring & Training
- Integrations
- Complex Considerations (Examples: FQHC, PBB, RHC, ASC, VBC, MSO, Multi-specialty, OBGYN, Telehealth, Behavioral Health, Hematology, Employer Services, Occ Med, Ortho, Pediatrics)
API Integrations
Whether your organization seeks to integrate an API with an in-house system or a third-party vendor, our consultants collaborate closely with your tech team to ensure a successful launch. Our consultants offer expertise in:
- athena Field Mapping
- Developing Technical Specifications
- Selecting the Most Appropriate API Endpoints
- Creating Test Data
- Monitoring API Testing Data
Transitional Staffing
Interim Revenue Cycle Management & Accounting
Ignite Healthcare Solutions offers contracted experts specializing in managing revenue cycle workflows. This service is ideal for small organizations (less than 50 providers) or new businesses seeking to temporarily outsource revenue cycle management while securing permanent resources. Our dedicated team excels in developing standardized and best practice workflows tailored to your organization, ensuring seamless transition to your in-house revenue cycle team.
Reporting & Analytics
Enhance your healthcare practice with our specialized Reporting Transitional Staffing services. Ignite Healthcare Solutions offers expert support to manage and optimize your reporting needs. Our experienced team seamlessly integrates into your existing workflow, providing accurate and timely data analysis, custom report generation, and actionable insights. Our services include Key Performance Indicators (KPIs) tracking, Financial Analysis, Productivity reports, Schedule Utilization, and Lost Revenue Reporting.
Information Systems Management
Information Systems Management is a specialized service offered by Ignite Healthcare Solutions, where our expert staff can assist with Ongoing Support Ticket Management or Admin Table Setup.
Allow our team of athenahealth experts to take on your support ticket management. We will triage all incoming tickets, resolve and respond to athenaOne tickets, as well as reroute tickets involving non-athena platforms to other specialized teams.
Legacy AR Spin-down
Ignite Healthcare Solutions can assist with building a legacy AR spin-down workflow, timeline, and project plan. Additionally, we can either assist with managing your legacy AR or find a vendor to complete the work if your team plans to focus on AR in athenahealth.
Why Customized Healthcare Consulting?
Ignite Healthcare Solutions’ consultants offer years of athena experience providing your organization with expertise that can’t be found with larger consulting firms. Our commitment to understanding your specific challenges and goals ensures that our solutions are perfectly aligned with your strategic vision. Our collaborative and hands on approach leads to cost effective, lasting results.