Requesting Quality Assurance Reports from Your athenahealth CSM

As you navigate your journey of managing your healthcare practice with athenahealth, we want to remind you of a valuable tool at your disposal – Quality Assurance (QA) reports, available upon request from your Customer Success Manager (CSM)! QA reports stand out as a particularly valuable asset, offering deep insights into the performance and configuration of your athenahealth platform.

Ensuring the smooth operation and performance of your athenahealth platform is crucial in today's fast-paced healthcare landscape. That's why we encourage our clients to obtain a quarterly QA report from athenahealth. This allows them to gain access to invaluable data-driven insights that can inform strategic decisions and drive continuous improvement initiatives within their practice.

Here's a quick refresher on how to leverage this existing functionality:

1. Connect with your dedicated Customer Success Manager.

2. Express your interest in receiving a QA report to review your current athenahealth set-up.

3. Your CSM will coordinate with our team to generate a QA report.

4. Dive into the report to assess system data accuracy, and compliance metrics.

5. Make appropriate updates to your admin tables if needed.

By leveraging QA reports as a strategic tool for practice optimization, you can drive enhancements and deliver exceptional care to your patients.

At Ignite Healthcare Solutions, we're committed to empowering you with the tools and support you need to thrive in today's healthcare landscape. If you need help analyzing your QA report or making the appropriate updates to your tablespace, please reach out to our team! Together, let's unlock the full potential of your athenahealth platform and propel your practice towards unparalleled success and patient satisfaction.