athenahealth Training

 
Customized Education for Providers & Staff

Empower Your Team with athenahealth Training

Discover Ignite Healthcare Solutions’ specialized training programs for athenahealth, crafted to advance your organization with best practice workflows. Ignite Healthcare Solutions’ training team can assist with supplementing your own new hire process by offering standard End User Trainings (EUTs) for Clerical, Clinical, Billing staff or Providers. From optimizing efficiency to enhancing patient care, our comprehensive courses cater to healthcare professionals at all levels. Additionally, we specialize in creating customized training curricula and ongoing professional development plans tailored to your organization’s specific needs.

Core Services

Practical Training That Improves Care and Efficiency

End-User Specialized Training 

Front Office

Optimize your team's ability to register patients, add insurance, run eligibility checks, schedule, reschedule, and cancel appointments, as well as check in appointments.

Clinical Staff

Reinforce workflows for patient intake, health histories, and inbox monitoring so clinical staff thrive in providing optimal care.

Providers

Train providers on best practices for encounter documentation and clinical inbox management.

IT / Developer Training

Topics include downtime procedures, interface monitoring, data conversion, and API access tailored to your practice's needs.

Care Managers & Navigators

Set your team up for success using athenahealth’s Care Plans and Care Management workflows.

Revenue Cycle / Claims Management

Maximize athenaNet productivity with training on denials, claims worklists, and workflow dashboards.

Operations & Admin Table Management

Learn to manage schedules, user permissions, clinical content requests, and tablespace maintenance.

Reporting & Analytics

Explore key tools for clinical and financial monitoring often overlooked in day-to-day operations.

Finance & Accounting

Includes Time of Service workflows, Unpostables oversight, batch management, and reconciliation best practices.

Customized Training Curricula and Ongoing Development 

We build training programs unique to your workflows and organizational structure—offering refresher sessions, cross-training, and long-term professional development to sustain performance. 

why choose us

What Sets Us Apart in athenahealth Consulting

At Ignite Healthcare Solutions, we help healthcare organizations unlock the full potential of athenahealth technology through proven consulting expertise and hands-on collaboration. Our boutique model means you get direct access to seasoned consultants who focus on measurable results, not red tape.

Former athenahealth Experts

Our consultants bring firsthand knowledge from working inside athenahealth, offering clients true insider expertise.

From implementation to optimization, we guide every stage of your athenahealth journey.

We align technology with clinical and revenue cycle goals to drive adoption and improve patient outcomes.

Whether you need short-term expertise or long-term support, our consultants scale with your organization’s needs.

We embed directly in your workflows, collaborating side-by-side with your team to deliver sustainable results.

With Ignite, you gain agility, faster decision-making, and personalized service that larger firms can’t match.

what they say ?

Success Through Our Clients’ Eyes

Ignite was instrumental in helping us navigate athena’s complexity. Even after athena’s formal training, we ran into gaps that their expert guidance helped us overcome quickly and efficiently. Highly recommended—well worth the investment.

Marcus Higi, MD ABQ Integrative Family Medicine

Ignite's Consulting Team partnered with Axis Integrated Mental Health on a Clinical Workflow Assessment and Optimization in athenaNet. Their unique expertise, attention to detail, and careful consideration for all components of our complex TMS and Spravato processes, allowed us to fully re-imagine our staff experience. We feel like we are finally leveraging the athenahealth EMR the way we originally envisioned it to be utilized. We are thankful for the partnership and the benefits we are seeing from an efficiency and staff morale perspective.

Liesl Perez Axis Integrated Mental Health

We have been working closely with Rebecca and her team at Ignite for our implementation of athenaOne and I can't tell you how amazing the entire staff are. They really focus on helping understand a practice's needs and workflows so we can design a proper training and implementation for a successful go live. This team is by far the best team that I have ever worked with in my career.

Mark Wright M.Ed. Heart & Vascular Center of Arizona

Working with Ignite Healthcare Solutions has been an exceptional experience for us at Mercy Urgent Care. Their team demonstrates unparalleled expertise and efficiency in managing multiple projects seamlessly. From the outset, Ignite’s responsiveness exceeded our expectations, evolving from a single project into ongoing collaborations that have consistently delivered results. Their consultants and project managers stand out for their deep knowledge and hands-on approach, providing not just recommendations but comprehensive solutions tailored to our needs. The trust we’ve built with Ignite is invaluable, and I would wholeheartedly recommend their services to any organization seeking top-tier healthcare solutions.

Rachel Sossoman Mercy Urgent Care

We started working with the Ignite team about a year and a half ago when we were looking to implement athenahealth for a new care delivery line of business. The Ignite team has so much diverse experience that they have been instrumental to our continued growth, whether by answering our many questions or providing insightful recommendations or ideas to improve processes. The team is always professional, flexible, and creative with coming up with solutions and guiding us through the process in order to support evolving needs.

Eryn Thull Quartet Health

Working with Ignite Healthcare Solutions for our staff augmentation and consulting needs has been an exceptional experience. Their team has seamlessly integrated with ours, bringing not only technical expertise but also a deep understanding of our business goals. Their consultants are proactive, resourceful, and are contributing significantly to our project’s success. We highly recommend Ignite Healthcare Solutions for their professionalism, subject matter expertise of athenahealth, and dedication to exceeding client expectations.

Philip Coburn TrustCare Health

Ready to Take the Next Step?

Let’s Optimize Your athenahealth Experience Together