athenahealth Training
Customized Education for Providers & Staff
Empower Your Team with athenahealth Training
Discover Ignite Healthcare Solutions’ specialized athena training programs, crafted to advance your organization with best practice workflows. Ignite Healthcare Solutions’ training team can assist with supplementing your own new hire process by offering standard End User Trainings (EUTs) for Clerical, Clinical, Billing staff or Providers. From optimizing efficiency to enhancing patient care, our comprehensive athenahealth training courses cater to healthcare professionals at all levels. Additionally, we specialize in creating customized training curricula and ongoing professional development plans tailored to your organization’s specific needs.
Core Services
Practical Training That Improves Care and Efficiency
End-User Specialized Training
Front Office
Optimize your team's ability to register patients, add insurance, run eligibility checks, schedule, reschedule, and cancel appointments, as well as check in appointments.
Clinical Staff
Reinforce workflows for patient intake, health histories, and inbox monitoring so clinical staff thrive in providing optimal care.
Providers
Train providers on best practices for encounter documentation and clinical inbox management.
IT / Developer Training
Topics for our specialized athena software training include downtime procedures, interface monitoring, data conversion, and API access tailored to your practice's needs.
Care Managers & Navigators
Set your team up for success using athenahealth’s Care Plans and Care Management workflows.
Revenue Cycle / Claims Management
Maximize athenaNet productivity with athena billing training focused on denials, claims worklists, and workflow dashboards.
Operations & Admin Table Management
Learn to manage schedules, user permissions, clinical content requests, and tablespace maintenance.
Reporting & Analytics
Explore key tools for clinical and financial monitoring often overlooked in day-to-day operations.
Finance & Accounting
Includes Time of Service workflows, Unpostables oversight, batch management, and reconciliation best practices.
Customized Training Curricula and Ongoing Development
We build training programs unique to your workflows and organizational structure—offering refresher sessions, cross-training, and long-term professional development to sustain performance.
why choose us
What Sets Us Apart in athenahealth Consulting
At Ignite Healthcare Solutions, we help healthcare organizations unlock the full potential of athenahealth technology through proven consulting expertise and hands-on collaboration. Our boutique model means you get direct access to seasoned consultants who focus on measurable results, not red tape.
Former athenahealth Experts
Our consultants bring firsthand knowledge from working inside athenahealth, offering clients true insider expertise.
End-to-End Support
From implementation to optimization, we guide every stage of your athenahealth journey.
Workflow-Centric Approach
We align technology with clinical and revenue cycle goals to drive adoption and improve patient outcomes.
Flexible Staffing Solutions
Whether you need short-term expertise or long-term support, our consultants scale with your organization’s needs.
Hands-On Partnership
We embed directly in your workflows, collaborating side-by-side with your team to deliver sustainable results.
The Boutique Advantage
With Ignite, you gain agility, faster decision-making, and personalized service that larger firms can’t match.
what they say ?
Success Through Our Clients’ Eyes
athenahealth Training FAQs
Everything You Need to Know about athenahealth training
Is athenahealth EHR easy to learn?
athenahealth is designed to be intuitive, but like any robust EHR system, it can take time to master. With Ignite’s customized athenahealth training, your team can get up to speed faster and more confidently. Our former athenahealth experts provide hands-on sessions that will help simplify complex features. With our help, your staff can focus less on figuring out the software and more on delivering great patient care.
Who leads the athenahealth training?
Ignite’s athena training is led by former athenahealth experts who understand both the technology and real-world clinical workflows that you probably deal with every day. With years of hands-on experience, you’ll be in capable hands with any one of our staff members. Through their insider knowledge, your team will gain the kinds of skills that will increase efficiency and boost confidence across every department.
Do you offer remote or on-site training?
Ignite offers both remote and on-site athenahealth training modules. We always try to tailor each training program to better accommodate your staff and your schedule, so remote options are a no-brainer. Whether your team prefers hands-on, in-person sessions or the flexibility of virtual learning, our experts are ready to deliver the same customized training experience.
How long do Ignite’s athena training programs take?
The length of our athenahealth training programs depends on your team’s needs and the workflows being covered. Some athenahealth software training modules can be completed in just a few hours, while full departmental or organization-wide programs may span several days. Before our program is finished, we want to make sure that your staff can confidently use athenahealth while keeping patient care and operations running smoothly.
How is the training customized for each organization?
At Ignite, we create a training program that fits your schedule and learning needs. We tailor each session to match real-world processes that your team uses daily. Then, as the training progresses, our team makes adjustments to ensure your staff receives the right support. For example, your team may need more time with athena billing training or athena software training, and we’ll be happy to accommodate.