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Thrive Summit 2025

 
Great Meeting You at Thrive Summit!

We're here to help you optimize athenaOne, streamline workflows, and elevate performance.

At Ignite Healthcare Solutions, we help practices and healthcare organizations get the most out of their athenaOne investment — from improving revenue cycle performance and streamlining operations to making the platform actually work for your team (not against it). Our goal is simple: to help you run a smoother, more profitable, and less stressful practice.

With decades of combined experience in healthcare consulting, our team brings deep expertise to every engagement. Many of us previously worked at athenahealth, giving us unique insight into the platform and a firsthand understanding of the challenges healthcare organizations face every day.

We’re passionate about empowering healthcare leaders to overcome those challenges with confidence. Through our tailored consulting solutions, we help clients optimize operations, boost efficiency, and ultimately enhance patient care.

Let’s keep the conversation going — you can join our newsletter for insider tips and updates, schedule a quick meeting to talk about your goals, or request more info below. Whatever works best for you, we’re here to help.

Our Services
Meet Our Team
“Thrive is one of my favorite events of the year - it’s where great ideas, great people, and real conversations about athenahealth come together. We love connecting with teams who share our passion for improving operations, and we’re excited to help you turn that inspiration into action.”

- Rebecca Shufeldt, Founder & CEO
athenahealth Consulting and Support Services

Solutions that Ignite Performance and Improve Patient Outcomes

see all our services
athenahealth Implementation & Integration

Expert guidance for seamless athenaOne setup, system configuration, and API integrations to ensure smooth adoption and long-term success.

athenahealth Workflow Optimization

End-to-end process review and redesign to reduce inefficiencies, improve provider satisfaction, and boost system performance.

athenahealth Training & Education

Our EHR consultants will prepare cstomized staff and provider training that builds confidence, enhances usability, and drives adoption across the organization.

Revenue Cycle Management (RCM) Consulting

Expert RCM consultants will offer comprehensive support for coding, billing, claims, and collections to maximize revenue and reduce denials.

RCM Staff Augmentation

On-demand professionals for billing, coding, and reporting who strengthen your revenue cycle team and ensure operational continuity.

Healthcare Data & Reporting Analytics

Expert support for athenaOne reporting, data analysis, and performance dashboards that enable smarter business decisions.

Practice Transformation & Change Management

Strategic consulting to align people, processes, and technology for sustainable improvement and patient-centered care.

Interim & Transitional Staffing Solutions

Temporary experts in revenue cycle management, system administration, and AR closeout to fill staffing gaps and maintain continuity.

what they say ?

Success Through Our Clients’ Eyes

Ignite was instrumental in helping us navigate athena’s complexity. Even after athena’s formal training, we ran into gaps that their expert guidance helped us overcome quickly and efficiently. Highly recommended—well worth the investment.

Marcus Higi, MD ABQ Integrative Family Medicine

Ignite's Consulting Team partnered with Axis Integrated Mental Health on a Clinical Workflow Assessment and Optimization in athenaNet. Their unique expertise, attention to detail, and careful consideration for all components of our complex TMS and Spravato processes, allowed us to fully re-imagine our staff experience. We feel like we are finally leveraging the athenahealth EMR the way we originally envisioned it to be utilized. We are thankful for the partnership and the benefits we are seeing from an efficiency and staff morale perspective.

Liesl Perez Axis Integrated Mental Health

We have been working closely with Rebecca and her team at Ignite for our implementation of athenaOne and I can't tell you how amazing the entire staff are. They really focus on helping understand a practice's needs and workflows so we can design a proper training and implementation for a successful go live. This team is by far the best team that I have ever worked with in my career.

Mark Wright M.Ed. Heart & Vascular Center of Arizona

Working with Ignite Healthcare Solutions has been an exceptional experience for us at Mercy Urgent Care. Their team demonstrates unparalleled expertise and efficiency in managing multiple projects seamlessly. From the outset, Ignite’s responsiveness exceeded our expectations, evolving from a single project into ongoing collaborations that have consistently delivered results. Their consultants and project managers stand out for their deep knowledge and hands-on approach, providing not just recommendations but comprehensive solutions tailored to our needs. The trust we’ve built with Ignite is invaluable, and I would wholeheartedly recommend their services to any organization seeking top-tier healthcare solutions.

Rachel Sossoman Mercy Urgent Care

We started working with the Ignite team about a year and a half ago when we were looking to implement athenahealth for a new care delivery line of business. The Ignite team has so much diverse experience that they have been instrumental to our continued growth, whether by answering our many questions or providing insightful recommendations or ideas to improve processes. The team is always professional, flexible, and creative with coming up with solutions and guiding us through the process in order to support evolving needs.

Eryn Thull Quartet Health

Working with Ignite Healthcare Solutions for our staff augmentation and consulting needs has been an exceptional experience. Their team has seamlessly integrated with ours, bringing not only technical expertise but also a deep understanding of our business goals. Their consultants are proactive, resourceful, and are contributing significantly to our project’s success. We highly recommend Ignite Healthcare Solutions for their professionalism, subject matter expertise of athenahealth, and dedication to exceeding client expectations.

Philip Coburn TrustCare Health
We can't wait to meet you

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athenahealth Consulting FAQs

Everything You Need to Know About Ignite Healthcare Solutions

What types of organizations do you work with?

We partner with healthcare practices of all sizes—from small clinics and startups to large multi-specialty groups—providing athenaOne consulting, revenue cycle management, and staffing support tailored to each organization’s needs.

Every engagement begins with a deep dive into your athenahealth workflows. Our healthcare consulting firm will identify gaps, optimize clinical and financial processes, and deliver strategies that align with your team’s goals.

Engagements vary based on scope—some organizations need short-term support for athenahealth implementation, while others use our staff augmentation or revenue cycle management services for ongoing operations.

athenaOne consulting is a service available through Ignite that will help your team use the athenahealth platform to its fullest potential. Our healthcare consultants will streamline workflows, improve revenue cycle management, and optimize EHR functionality based on your team’s wants and needs.

Yes. We offer specialized end-user training for clerical staff, clinical teams, billing departments, and providers. After our athenahealth training, we’re confident that new hires and team veterans alike will be confident, efficient, and fully prepared to use athenahealth.

Absolutely. Managing financial operations can be a burden, but our healthcare consultants can help streamline revenue cycle workflows, from claims and denials to financial reconciliation. Over time, your organization will be able to increase collections and reduce lost revenue.

Yes. Through our staff augmentation service, we provide interim experts for revenue cycle management, reporting and analytics, system administration, and legacy AR spin-down. This allows organizations to maintain smooth operations while building permanent teams.

Our healthcare consulting company provides hands-on support for athenaOne implementation, system build, API integrations, and project management. We ensure your system is set up correctly and optimized for long-term success.