athenaOne Consulting
Built for Better Outcomes
Expert Support that Drives Real Results
Ignite Healthcare Solutions provides expert healthcare consulting to help organizations implement, integrate, and optimize AthenaOne. Our healthcare technology consultants streamline workflows, improve provider efficiency, and strengthen revenue cycle performance so practices see measurable results.
Core Services
athenaOne Consulting that Drives Real Results
Implementation and Integration
Assistance with build and implementation of clinical, revenue cycle, financial, and patient engagement workflows. Our goal is to ensure patient and end-user experience aligns with the mission of your organization, while upholding organizational policies and procedures.
- Turnkey athenahealth Project Plan
- Project Management
- Change Management
- Tablespace Migration
- Virtual Go-Live Support
- Ingegration Support
- Data Migrations
- Training
- Program Mangement
- Organizational Readiness
- athenahealth Workstream SME for Revenue Cycle, and Patient Engagement
Workflow Optimization
Ignite offers customized medical consulting, analyzing your current workflows and providing detailed roadmaps to optimize operations and maximize the use of the athenahealth EHR.
- Reporting & Analytics
- Financial Reconciliation
- Scheduling
- Referrals & Authorizations
- Revenue Cycle Management
- Strategy Consulting
- Care Management
- Clinical Care
- Integrations
- Hiring and Training
- Provider Onboarding
- Complex Considerations (Examples: FQHC, PBB, RHC, ASC, VBC, MSO, Multi-specialty, OBGYN, Telehealth, Behavioral Health, Hematology, Employer Services, Occ Med, Ortho, Pediatrics)
API Integrations
Whether your organization seeks to integrate an API with an in-house system or a third-party vendor, our consultants collaborate closely with your tech team to ensure a successful launch. Our consultants offer expertise in:
- athena Field Mapping
- Developing Technical Specifications
- Creating Test Data
- Monitoring API Testing Data
- Selecting the Most Appropriate API Endpoints
why choose us
What Sets Us Apart in athenahealth Consulting
At Ignite Healthcare Solutions, we deliver tailored healthcare solutions, helping organizations unlock the full potential of athenahealth technology through proven consulting expertise and hands-on collaboration. Our boutique model means you get direct access to seasoned consultants who focus on measurable results, not red tape.
Former athenahealth Experts
Our consultants bring firsthand knowledge from working inside athenahealth, offering clients true insider expertise.
End-to-End Support
From implementation to optimization, we guide every stage of your athenahealth journey.
Workflow-Centric Approach
We align technology with clinical and revenue cycle goals to drive adoption and improve patient outcomes.
Flexible Staffing Solutions
Whether you need short-term expertise or long-term support, our consultants scale with your organization’s needs.
Hands-On Partnership
We embed directly in your workflows, collaborating side-by-side with your team to deliver sustainable results.
The Boutique Advantage
With Ignite, you gain agility, faster decision-making, and personalized service that larger firms can’t match.
what they say ?
Success Through Our Clients’ Eyes
Ignite was instrumental in helping us navigate athena’s complexity. Even after athena’s formal training, we ran into gaps that their expert guidance helped us overcome quickly and efficiently. Highly recommended—well worth the investment.
Ignite's Consulting Team partnered with Axis Integrated Mental Health on a Clinical Workflow Assessment and Optimization in athenaNet. Their unique expertise, attention to detail, and careful consideration for all components of our complex TMS and Spravato processes, allowed us to fully re-imagine our staff experience. We feel like we are finally leveraging the athenahealth EMR the way we originally envisioned it to be utilized. We are thankful for the partnership and the benefits we are seeing from an efficiency and staff morale perspective.
We have been working closely with Rebecca and her team at Ignite for our implementation of athenaOne and I can't tell you how amazing the entire staff are. They really focus on helping understand a practice's needs and workflows so we can design a proper training and implementation for a successful go live. This team is by far the best team that I have ever worked with in my career.
Working with Ignite Healthcare Solutions has been an exceptional experience for us at Mercy Urgent Care. Their team demonstrates unparalleled expertise and efficiency in managing multiple projects seamlessly. From the outset, Ignite’s responsiveness exceeded our expectations, evolving from a single project into ongoing collaborations that have consistently delivered results. Their consultants and project managers stand out for their deep knowledge and hands-on approach, providing not just recommendations but comprehensive solutions tailored to our needs. The trust we’ve built with Ignite is invaluable, and I would wholeheartedly recommend their services to any organization seeking top-tier healthcare solutions.
We started working with the Ignite team about a year and a half ago when we were looking to implement athenahealth for a new care delivery line of business. The Ignite team has so much diverse experience that they have been instrumental to our continued growth, whether by answering our many questions or providing insightful recommendations or ideas to improve processes. The team is always professional, flexible, and creative with coming up with solutions and guiding us through the process in order to support evolving needs.
Working with Ignite Healthcare Solutions for our staff augmentation and consulting needs has been an exceptional experience. Their team has seamlessly integrated with ours, bringing not only technical expertise but also a deep understanding of our business goals. Their consultants are proactive, resourceful, and are contributing significantly to our project’s success. We highly recommend Ignite Healthcare Solutions for their professionalism, subject matter expertise of athenahealth, and dedication to exceeding client expectations.
athenaOne Consulting FAQs
Everything You Need to Know about athenaOne Consulting
Is my practice too big or too small to hire a consultant?
No matter the size of your practice, Ignite will be happy to help. Whether you run a small clinic or a large health system, our healthcare consulting experts will find ways to support your workflow. We always scale our services to provide the right level of training for every client, so you won’t have to worry about some staff being left behind. We’re confident that every organization, big or small, will benefit from our services.
How does workflow optimization work?
Ignite’s athenaOne consultation service approaches workflow optimization by assessing your current processes and identifying gaps or inefficiencies. Then, our experts will develop a plan to streamline your clinical, operational, and revenue cycle workflows. Through hands-on guidance and role-specific training, your organization will get the full value of athenaOne while improving productivity and patient outcomes.
Is training part of Ignite’s consulting service?
Yes. Training is an integral part of our athenaOne consultation service. Our athenahealth experts will provide hands-on, role-specific sessions for clinical staff, front-office teams, and everyone in between. We want to ensure that every user is confident and has the knowledge needed to use athenaOne effectively. By combining workflow-focused guidance with practical training, Ignite’s healthcare consulting solutions help achieve measurable results across your organization.
Are Ignite’s consulting services scalable?
Yes, our consultation services are fully scalable. Our team can assist with short-term project support, targeted workflow optimization, or long-term, ongoing guidance. Through continuous collaboration, Ignite ensures you receive the right type of guidance at the right time. Just let us know, and we’ll be happy to adjust to your timelines!
How do you ensure our staff is properly trained on new workflows?
One of the primary goals of our consultation service is to ensure that your staff are fully confident after their role-specific training. Our former athenahealth experts can provide practical step-by-step demonstrations and real-world scenarios to reinforce learning. We also offer ongoing support to address questions, so we’ll always be ready to provide whatever support you need.