athenahealth Training

Empower your team with the expertise needed to excel in today's evolving healthcare landscape.

Discover Ignite Healthcare Solutions' specialized training programs for athenahealth, crafted to advance your organization with best practice workflows. Ignite Healthcare Solutions’ training team can assist with supplementing your own new hire process by offering standard End User Trainings (EUTs) for Clerical, Clinical, Billing staff or Providers. From optimizing efficiency to enhancing patient care, our comprehensive courses cater to healthcare professionals at all levels. Additionally, we specialize in creating customized training curricula and ongoing professional development plans tailored to your organization's specific needs.

End User Specialized Trainings

Front Office Training

Front Office

Optimize your team's ability to register patients, add insurance, run eligibility checks, schedule, reschedule, and cancel appointments, as well as check in appointments.

Clinical Staff Training

Clinical Staff

Reinforce workflows for patient intake, health histories, and inbox monitoring so clinical staff thrive in providing optimal care.

Provider Training

Providers

Train providers on best practices for encounter documentation and clinical inbox management.

IT Training

IT / Developer Training

Topics include downtime procedures, interface monitoring, data conversion, and API access tailored to your practice's needs.

Care Managers Training

Care Managers & Navigators

Set your team up for success using athenahealth’s Care Plans and Care Management workflows.

Revenue Cycle Training

Revenue Cycle / Claims Management

Maximize athenaNet productivity with training on denials, claims worklists, and workflow dashboards.

Operations Training

Operations & Admin Table Management

Learn to manage schedules, user permissions, clinical content requests, and tablespace maintenance.

Reporting Training

Reporting & Analytics

Explore key tools for clinical and financial monitoring often overlooked in day-to-day operations.

Finance Training

Finance & Accounting

Includes Time of Service workflows, Unpostables oversight, batch management, and reconciliation best practices.

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